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Transform YourCustomer Calls.
Human-quality AI agents that answer phone calls and reply on WhatsApp, Messenger, and web chat — fluent in 18+ languages, configurable in under 10 minutes.
Enterprise-Grade Capabilities
Built for scale, designed for performance
Unlimited Concurrency
Batch Calling
Reach thousands of customers in minutes with personalized outreach
Analysis Agent
Extract sentiment, intent, and key data with 99% accuracy
Workflow Agents
Book meetings, update CRMs, and process payments in real-time
Ultra-Low Latency
Handle 10,000+ simultaneous calls with sub-second response time
Latency
Built for Agents. Trained for Results.
Engineered for performance, compliance, and uptime — everything modern teams need.
Effortless Scalability
Effortlessly handle millions of calls with scalable concurrent calling.
Fast Setup, No Disruption
Configure a first agent in under 10 minutes. Production go-live timing depends on your telephony, data, and integration requirements.
Multilingual Support
Support 18+ languages, can dial to any countries phone numbers.
Fully Compliant Platform
CallTEC AI is SOC 2 Type I & II, HIPAA, and GDPR compliant, meeting all industry compliance standards.
Reliable and Stable Platform
You can trust with average 99.99% uptime and effortless fallback, CallTEC AI ensures your phone callers are always production-ready.
Plug it into your whole stack
Connect CallTEC AI to the CRMs, calendars, payment tools and messaging apps you already run on — no engineering required.
Built for what Vapi and Retell don’t do
Vapi and Retell are great voice infrastructure. We’re what you have to build on top of them — already built.
| Capability | CallTEC AI | Vapi | Retell |
|---|---|---|---|
Automatic AI-decided follow-ups Agent reviews the call and schedules the next one on its own. No CRM rules, no manual reminders. | ✓ | — | — |
Workflow agents (CRM, calendar, payments) Native multi-step actions inside the call — no Zapier middleware or custom code to glue to a third-party. | ✓ | — | — |
Concurrency per agent, not per org Every agent scales independently. One busy line never blocks another team's calls. | ✓ | — | — |
Pre-fetched caller info on inbound We look up the caller in your CRM before the greeting plays, so the agent already knows who they are. | ✓ | — | — |
18+ languages incl. Arabic / MENA Native regional accents, dialing to any country. | ✓ | ✓ | ✓ |
Low-latency voice responses Realtime model and low-latency telephony stack. | ✓ | ✓ | ✓ |
Automatic AI-decided follow-ups
Agent reviews the call and schedules the next one on its own. No CRM rules, no manual reminders.
Workflow agents (CRM, calendar, payments)
Native multi-step actions inside the call — no Zapier middleware or custom code to glue to a third-party.
Concurrency per agent, not per org
Every agent scales independently. One busy line never blocks another team's calls.
Pre-fetched caller info on inbound
We look up the caller in your CRM before the greeting plays, so the agent already knows who they are.
18+ languages incl. Arabic / MENA
Native regional accents, dialing to any country.
Low-latency voice responses
Realtime model and low-latency telephony stack.
Comparison reflects publicly-documented platform capabilities as of May 2026. Vapi and Retell are trademarks of their respective owners.
Built for the way modern businesses actually talk to customers.
Across MENA, the GCC, and Europe, businesses lose customers when phone calls go to voicemail, WhatsApp messages sit unanswered after hours, and front-line staff burn time on routine questions instead of high-value work.
CallTEC AI is an AI agent platform that fixes all three. Voice agents handle inbound and outbound calls. Text agents handle WhatsApp Business, Messenger, Instagram DM, and embedded web chat. Both speak 18+ languages fluently — including Arabic and English — and push qualified leads, bookings, and orders directly into the CRMs, calendars, and payment tools businesses already use.
Radd (ردّ) is CallTEC AI's Arabic-native chat agent for omnichannel customer conversations.
- Founded
- 2025
- Headquarters
- Cairo, Egypt
- Coverage
- MENA · GCC · Europe
- Backed by
- Cartesia Startups Program
- Compliance
- SOC 2 Type I & II · HIPAA · GDPR
- Channels
- Phone · WhatsApp · Messenger · IG · Web Chat
Founding team
Abdulkareem Hegazy
Co-founder & CEO
Leads strategy, partnerships, and go-to-market for CallTEC AI. Focused on bringing production-grade conversational AI to teams across MENA, the GCC, and Europe — where multilingual customer communication is the bottleneck most platforms ignore.
LinkedInOmar Elattar
Co-founder & CTO
Leads engineering and AI systems for CallTEC AI. Builds the voice runtime, the text-agent stack across WhatsApp, Messenger, and Instagram DM, and the integrations layer that pushes leads into customer CRMs and calendars in real time.
LinkedInFrequently Asked Questions
Everything you need to know about CallTEC AI voice agents — setup, integrations, languages, security and pricing.
How do I create an agent?
Describe what your agent should say and do — its personality, the goal of every call, and the rules it must follow. We handle the voice, language, and phone integration. Most teams can configure a first agent in under 10 minutes; production timing depends on telephony and integration requirements.
How do I run a calling campaign?
How does follow-up work?
Can my agent send leads straight to my CRM?
How do I create an agent?
Describe what your agent should say and do — its personality, the goal of every call, and the rules it must follow. We handle the voice, language, and phone integration. Most teams can configure a first agent in under 10 minutes; production timing depends on telephony and integration requirements.
Got your account? Sign in here.
Manage your agents, monitor conversations across phone and WhatsApp, configure CRM integrations, and review analytics — all from your CallTEC AI dashboard.
Book a 30-Minute Demo
Pick a time that works for you. Confirmation + Google Meet link delivered instantly.
Let's worktogether
Transform your customer communications with AI voice agents. Let's create something exceptional together.
support@calltecai.com